Features:
24/7/365 Non-Stop Server Monitoring with Reboot
We monitor your server's http, ftp and smtp services 24/7/365. If your server is
down we will follow your reboot instructions. We will also analyze the cause of
the server/service downtime.
Unlimited Server Administration
When Hosting is unlimited, why limit server administration? We offer Unlimited
Server Administration included with your server management plan without
additional costs!
FREE Softaculous License -
As a current offer we provide Free Softaculous License for every signup for
existing as well as new signups. Customers are requested to raise a support
request to get the Free Softaculous license.
New Server Setup
Just got a new server? We will setup A to Z needs of your server and make it
ready to use.
cPanel-WHM Support
Server updates, Trouble shooting, Debugging, Compatiblity Check, etc...
Server Backup Restore & Server Migration
We will completely restore from the backup provided to normal as it was before.
If you are migrating from one server to other, we migrate it without charging
any additional fees. All you need to provide the root logins of both cPanel
servers.
System Recovery (Disaster/Hacks)
We will re-build the server from the backups if your server faces any Disaster
or hacks. Once its done, we will determine the root cause for the disaster.
LiteSpeed Support
LiteSpeed Web Server is the leading high-performance, high-scalability web
server. It is a commercial product by LiteSpeedTech.com. Our Server Management
Service includes LiteSpeed Server Support at no cost.
Software Installations
We install and support all software that is associated with cPanel-WHM like
RVSkin, RVSiteBuilder, Fantastico, Softaculous, ClamAV, Mailscanner, Ruby on
Rails, ImageMagick etc..)
Guaranteed 4 Hours Response Time for Support Tickets
Usually Tickets are responded 30 to 45 Minutes.
Guaranteed 24 Hours Resolution Time for Support
Tickets
Usually Tickets are resolved less than 3 to 4 hours
Server Software Installation/Upgrades/Support
WHM/CPanel, Kernel, Apache, PHP, Mysql, Perl, Exim, FTP, etc..
Server Security, Tweaking and Hardening
We have list of several security software we install and support.
It can be performed unlimited number of times upon request. Contact us if you
have any unique requirements.